axisfirst Service Desks & Service Calls

4. Uploading Files

Updating Service Calls via the axisfirst website allows files relating to a given issue to be uploaded.

For security reasons, this is limited to specific file types and sizes and is ideally suited to submitting related information such as screenshots to illustrate a problem (for a simple method of creating screenshots, we recommend using the Microsoft Snipping Tool).

4.1 Maximum File Size

File uploads are currently limited to a maximum file size of 5MB.

4.2 Supported File Types

Uploads of the following file types are allowed:

Graphics Files

Other Types